Support

Problem Escalation Form

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The below information has to be provided when you forward a request to the ATCOM Technical Support Center.

 

Fields in "*" must be filled in before submitting the form.

 


Telephone Contacts on Business Hours (8:00 AM to 6:00PM on Sunday to Thursday, excluding National holidays) : 

 

  1. Customer Relations Assistant (CRA) : +974 44553469

     

Telephone Contacts on Non Business Hours :

  • For Avaya Support
    Mr. Jojo : +974 66699141
  • For Aastra Support

    Mr. Sajir : +974 55829694
  • For Network & Security Support

    Mr. Hossam : +974 66182274
  • Escalations

    Mr. Ali Al Mulla : +974 55547743